BatchDialer
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1 855 937 3915
Knowledge base
Getting Started with us
Videos
12
How to Manage Users
How to Dial as an Agent
How to add a Call Result
Purchasing DID's
Setting up an Inbound Queue
View all 12
Written Articles
16
How to upload a list
How to download/listen to a call recording
How to upload a DNC list
How to purchase a Phone Number (DID)
How to dial a Preview Campaign
View all 16
Webinars
Advanced Strategy Webinars
4
Mastering BatchDialer Webinar - 06/21/2022
Mastering BatchDialer Webinar - 06/14/2022
Mastering BatchDialer 06/07/2022
Mastering BatchDialer 04/05/2022
Advanced Features Webinars
4
BatchDialer Advanced features Q&A 12/16/2021
BatchDialer Advanced features Q&A 12/09/2021
BatchDialer Advanced features Q&A 12/02/2021
BatchDialer Advanced features Q&A 11/11/2021
VA Training Webinars
5
BatchDialer VA Training 03/25/2022
BatchDialer VA Training 03/18/2022
BatchDialer VA Training 02/11/2022
BatchDialer VA Training 02/04/2022
BatchDialer VA Training Webinar 06/24/2022
Advanced Functions
Advance features
14
How to set up inbound call queues
How to create a recycle campaign
How to set up IVR
How to add DNC
How to integrate BatchDialer with BatchLeads
View all 14
Orders and refunds
Your order
0
FAQs
FAQs
0
In app General FAQ : Tracking / Metrics / KPIs
36
Q: Do you offer free trials?
Q: Is it possible to get my agent access to view their data for the day so they can track their metrics?
Q: How can I delete all my contacts?
Q: What does it mean when the campaign says manual mode?
Q: How to change a campaign from Preview dialing to Predictive dialing?
View all 36
Front Facing FAQs
5
Q: What is BatchDialer?
Q: What setup do I need to use BatchDialer?
Q: How does lead scoring work?
Q: What if I have a team?
Q: Is there training involved? Can I get an onboarding call?
Gifts and coupons
Gifts
0
Coupons
0
Information collected
Privacy policy
0
Opt-out policy
0
Release Notes
Release Notes & System Updates
12
Release Notes [v 9.9.0]
Release Notes [v 9.8.0]
Release Notes [v 9.5.0]
Release Notes [v 9.3.0]
Release Notes [v 9.0.1]
View all 12
Educational Resources
5
Are Anti-Robocall Apps Impacting Your Calls?
Scam Likely vs. Potential Spam vs. Survey: Call Labels Explained
What is Call Attestation? A, B, and C-Level Tokens Explained By Chris Meabe
High-Volume Outbound Calling: Best Practices and Caller ID Management
How Do I Avoid a “Scam Likely” Call Label?
Help Desk Software
by Freshdesk Support Desk
