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Getting Started with us
How to Manage Users
How to Dial as an Agent
How to add a Call Result
Setting up an Inbound Queue
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How to upload a list
How to download/listen to a call recording
How to upload a DNC list
How to purchase a Phone Number (DID)
How to dial a Preview Campaign
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Advanced Strategy Webinars
Mastering BatchDialer Webinar - 06/21/2022
Mastering BatchDialer Webinar - 06/14/2022
Mastering BatchDialer 06/07/2022
Mastering BatchDialer 04/05/2022
Advanced Features Webinars
BatchDialer Advanced features Q&A 12/16/2021
BatchDialer Advanced features Q&A 12/09/2021
BatchDialer Advanced features Q&A 12/02/2021
BatchDialer Advanced features Q&A 11/11/2021
VA Training Webinars
BatchDialer VA Training 03/25/2022
BatchDialer VA Training 03/18/2022
BatchDialer VA Training 02/11/2022
BatchDialer VA Training 02/04/2022
BatchDialer VA Training Webinar 06/24/2022
How to set up inbound call queues
How to create a recycle campaign
How to set up IVR
How to add DNC
How to integrate BatchDialer with BatchLeads
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Orders and refunds
In app General FAQ : Tracking / Metrics / KPIs
Q: Do you offer free trials?
Q: Is it possible to get my agent access to view their data for the day so they can track their metrics?
Q: How can I delete all my contacts?
Q: What does it mean when the campaign says manual mode?
Q: How to change a campaign from Preview dialing to Predictive dialing?
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Front Facing FAQs
Q: What is BatchDialer?
Q: What setup do I need to use BatchDialer?
Q: How does lead scoring work?
Q: What if I have a team?
Q: Is there training involved? Can I get an onboarding call?
Gifts and coupons
Release Notes & System Updates
Release Notes [v 9.9.0]
Release Notes [v 9.8.0]
Release Notes [v 9.5.0]
Release Notes [v 9.3.0]
Release Notes [v 9.0.1]
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Are Anti-Robocall Apps Impacting Your Calls?
Scam Likely vs. Potential Spam vs. Survey: Call Labels Explained
What is Call Attestation? A, B, and C-Level Tokens Explained By Chris Meabe
High-Volume Outbound Calling: Best Practices and Caller ID Management
How Do I Avoid a “Scam Likely” Call Label?
Help Desk Software
by Freshdesk Support Desk