Payment Options
Managing payments will be easier as BatchDialer will now be accepting Google Pay and Apple Pay. Choose the one that suits you best.
Listen At Your Pace
We’ve got a handy tool for you. Speed up or slow down the playback speed of the call recordings. Take your time to monitor calls and understand what went wrong.
More Power to Admins
Users with multiple agents can now change the status or log out agents whenever they want. Also, admin and agent users now have the visibility to see how long they have been in their current status. A timer will be displayed next to the status to indicate the time spent in that status. Keep track of your productivity and keep growing!
Fields for Scripts
Make dynamic changes to your scripts with the new merge fields we’ve introduced. The new placeholders within the script fields are great to enhance your communication with clients.
Added Features in Campaign Section
Users can now choose a campaign from a dropdown menu. Check out the refreshing look for the dialing box with tooltips.