Phone System

How to Purchase Phone numbers
Start by going to "Phone system" in your menu and go to "Phone Numbers".  TIP: On the right of this page, add number groups. ...
Wed, 23 Nov, 2022 at 2:22 PM
How to add Caller ID
"Adding Caller ID" isn't what it sounds like! This option will allow you to add outside numbers if applicable to you, but you cannot customiz...
Wed, 23 Nov, 2022 at 2:22 PM
Advanced Phone Reputation
Monitoring the reputation of your phone numbers is a must when you're constantly making calls! We highly recommend adding this to your account to ensur...
Wed, 23 Nov, 2022 at 2:23 PM
How to use Number Groups
Number groups can be helpful in multiple scenarios! Don't overthink this, it is simply a way to organize your phone numbers to make your life easier! S...
Wed, 23 Nov, 2022 at 2:23 PM
How to replace Phone Numbers
Replacing your phone numbers is a great way to get fresh numbers if you don't mind them having the same area code as the one you're replacing! We ...
Wed, 23 Nov, 2022 at 2:24 PM
How to manage your DNC Numbers
DNC stand for "Do not Contact" or "Do not Call". Adding contacts to your system DNC will allow the system to scrub those numbers out of ...
Wed, 23 Nov, 2022 at 2:24 PM
How to Create an Inbound Call Queue
BatchDialer's Inbound Call Queue feature provides a variety of options to route your inbound calls to either available agents at the time the lead call...
Wed, 23 Nov, 2022 at 2:25 PM
How to Set up IVR / Auto Attendant
When it comes to your contacts calling you back, BatchDialer gives you multiple ways to receive them based on your needs. Using IVR is a great choice if you...
Wed, 23 Nov, 2022 at 2:25 PM
Understanding Call Results
A "Call Result" will be placed and every single call made within your account, so it's best you understand what they will eventually do with ...
Wed, 23 Nov, 2022 at 2:26 PM
How to Create and Use Voicemail Drop
The Voicemail Drop feature is an important tool to use when you reach a contact's Answering Machine or Voicemail. Setting this up will allow you to sim...
Wed, 23 Nov, 2022 at 2:29 PM