Phone System
Start by going to "Phone system" in your menu and go to "Phone Numbers". TIP: On the right of this page, add number groups. T...
Wed, 23 Nov, 2022 at 2:22 PM
The "Adding an External Number" option will allow you to add outside numbers if applicable to you, but you cannot customize how the numbers come u...
Wed, 23 Nov, 2022 at 2:22 PM
Advanced Phone Reputation is only available in BatchDialer Advanced Plans & Includes: Phone number reputation pre-screening on all 60 included numbers...
Wed, 23 Nov, 2022 at 2:23 PM
Number groups can be helpful in multiple scenarios! Don't overthink this, it is simply a way to organize your phone numbers to make your life easier! Se...
Wed, 23 Nov, 2022 at 2:23 PM
Replacing your phone numbers is a great way to get fresh numbers if you don't mind them having the same area code as the one you're replacing! We hi...
Wed, 23 Nov, 2022 at 2:24 PM
DNC stand for "Do not Contact" or "Do not Call". Adding contacts to your system DNC will allow the system to scrub those numbers out of ...
Wed, 23 Nov, 2022 at 2:24 PM
BatchDialer's Inbound Call Queue feature provides a variety of options to route your inbound calls to either available agents at the time the lead calls...
Wed, 23 Nov, 2022 at 2:25 PM
When it comes to your contacts calling you back, BatchDialer gives you multiple ways to receive them based on your needs. Using IVR is a great choice if you...
Wed, 23 Nov, 2022 at 2:25 PM
A "Call Result" will be placed and every single call made within your account, so it's best you understand what they will eventually do with y...
Wed, 23 Nov, 2022 at 2:26 PM
The Voicemail Drop feature is an important tool to use when you reach a contact's Answering Machine or Voicemail. Setting this up will allow you to simp...
Wed, 23 Nov, 2022 at 2:29 PM