BatchDialer
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BatchDialer Getting Started
Quick Start Guides
5
Administrators
Agents
LIVE Training Sessions
Best Practices
How to Create Campaigns
Dashboard
3
Understanding the Administrator Dashboard
How to Listen in, Barge in & Whisper on live calls
Understanding the Agent Dashboard
Campaigns
3
How to Create Campaigns
Understanding Recycled and Call again Campaigns
Understanding Campaigns
Phone System
11
How to Purchase Phone numbers
How to add an External Number
Advanced Phone Reputation
How to use Number Groups
How to replace Phone Numbers
View all 11
Contacts
3
How to Import Contacts
Understanding your Contacts' Information
How to Push Lists from BatchLeads to BatchDialer
Users
2
How to add Users
How to edit User Permissions
Reports
6
Managing Recent Contacts
Managing Time in Status
Managing Campaign Reports
Managing Agent Reports
Managing Number Reports
View all 6
Dialing
6
How to Start Dialing - "Preview Mode"
How to Start Dialing - "Predictive Mode" - Multiline Dialer
How to Start Dialing - "Predictive Mode" - Single line Dialer
How to Call Contacts back / Make Test Calls
How to Set up the Address Book & Transfer Calls
View all 6
General / Settings
15
How to use the Calendar
Team Chat and Lead Voicemails
How to set up the Address Book and Transfer Calls
How to Create Voicemails
How to integrate your CRM using Zapier
View all 15
Community Resources
3
Join the BatchService Community
Upcoming Challenges, Master Classes and Webinars
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