BatchDialer

Quick Start Guides 5

• Administrators
• Agents
• LIVE Training Sessions
• Best Practices
• How to Create Campaigns

Dashboard 3

• Understanding the Administrator Dashboard
• How to Listen in, Barge in & Whisper on live calls
• Understanding the Agent Dashboard

Campaigns 3

• How to Create Campaigns
• Understanding Recycled and Call again Campaigns
• Understanding Campaigns

Phone System 11

• How to Purchase Phone numbers
• How to add an External Number
• Advanced Phone Reputation
• How to use Number Groups
• How to replace Phone Numbers

View all 11

Contacts 3

• How to Import Contacts
• Understanding your Contacts' Information
• How to Push Lists from BatchLeads to BatchDialer

Users 2

• How to add Users
• How to edit User Permissions

Reports 6

• Managing Recent Contacts
• Managing Time in Status
• Managing Campaign Reports
• Managing Agent Reports
• Managing Number Reports

View all 6

Dialing 6

• How to Start Dialing - "Preview Mode"
• How to Start Dialing - "Predictive Mode" - Multiline Dialer
• How to Start Dialing - "Predictive Mode" - Single line Dialer
• How to Call Contacts back / Make Test Calls
• How to Set up the Address Book & Transfer Calls

View all 6

General / Settings 15

• How to use the Calendar
• Team Chat and Lead Voicemails
• How to set up the Address Book and Transfer Calls
• How to Create Voicemails
• How to integrate your CRM using Zapier

View all 15

Community Resources 3

• Join the BatchService Community
• Upcoming Challenges, Master Classes and Webinars
• Contact Us