Reports
Under "Reports" (Or "Recent Contacts" if you're an agent) then "Recent Contacts", you'll be able to view all of the re...
Wed, 23 Nov, 2022 at 2:30 PM
As an agent, you can easily view where you've been spending your time based off your status, if you've generated any leads, how many voicemails you&...
Wed, 23 Nov, 2022 at 2:32 PM
Managing your campaigns can help you understand with what's happening with calls being made and how your agents are categorizing the calls with call res...
Wed, 23 Nov, 2022 at 2:33 PM
Managing your agents can give you an understanding of where they are spending their time, how mnay leads they have generated and if they've set any appo...
Wed, 23 Nov, 2022 at 2:35 PM
With a Numbers report, you can always see how much time your numbers have dialed for both outbound and inbound calls. Also, when they were added to the Dia...
Wed, 23 Nov, 2022 at 2:35 PM
The heat and floor map can give you more control over viewing what your team is doing in real time and where they are currently spending their time! ...
Wed, 23 Nov, 2022 at 2:36 PM