To change the dialing mode, you need to edit the campaign. Go to Campaign then click on the campaign name to enable the editing option. On the edit campaign page, change the dialing mode from the Dialing Mode drop-down menu, select Predictive then scroll down and click Save.
Q: How to change a campaign from Preview dialing to Predictive dialing? Print
Created by: Ezra Mata
Modified on: Mon, 17 Oct, 2022 at 7:23 PM
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