Intercom-BatchDialer integration lets you sync all your contacts between BatchDialer and ActiveCampaign. It also allows for unidirectional campaign sync from BatchDialer to ActiveCampaign, along with call logs.

To configure this integration, follow the steps below - 


On BatchDialer


A step-by-step guide


Step 1: Access the integration marketplace in your BatchDialer account

  • Login to your BatchDialer account.
  • Head on to your profile and click on settings.
  • On the settings page, select the Integrations tab, where you'll find the Integration Marketplace.

  • Click on the view button next to Intercom's integration in the Marketplace.

Step 2: Access & choose the relevant integration

  • Upon viewing the Intercom's integration in BatchDialer's Integrations Marketplace, you'll see an array of options for integrations to choose from.
    You may choose to install various integrations between BatchDialer & Intercom separately, or you may choose to install the entire bundle in a single click. The various integration options available are as follows -
    • BatchDialer to Intercom
      • Sync All Contacts
        Runs only once. It is recommended to install this integration before installing any other integration under BatchDialer to Intercom.
      • Sync Updated Contacts
        Syncs recently updated contacts every 15 minutes.
      • Sync New Contacts
        Syncs newly created contacts every 15 minutes.
      • Sync Deleted Contacts
        Deletes contacts from Intercom that have been deleted from BatchDialer once every day.
    • Intercom to BatchDialer
      • Sync All Contacts
        Runs only once. It is recommended to install this integration before installing any other integration under Intercom to BatchDialer.
      • Sync Updated Contacts
        Syncs recently updated contacts every 15 minutes.
      • Sync New Contacts
        Syncs newly created contacts every 15 minutes.
    • BatchDialer to Intercom to BatchDialer Bundle


Step 3: Installing an integration & Intercom's authorization

  • Click on Install next to any of the integrations that you desire between Intercom and BatchDialer

  • You'll be asked to authorize the integration by logging in to your Mailchimp CRM's account. Click on sign in.

  • A popup window will open, where you'll need to login with your credentials for your Intercom's Account.

  • Click on Authorize access

  • After accepting, the popup window will be automatically closed and you'll be redirected to the Intercom Integrations' homepage. You'll notice that the install button has now been replaced with a Stop button, with an additional option to uninstall the integration. Also, there'll be a green dot on the top left corner of the integration that was just installed, signifying that everything is working as expected.



We'll be adding a video here shortly to further help you with installing this integration.