Advance features

How to set up inbound call queues
Steps to create Inbound Call Queues: To create an inbound call queue please follow the steps given below: Step 1: On the left-hand side of the scree...
Wed, Oct 14, 2020 at 11:49 AM
How to create a recycle campaign
Steps to create a Recycle Campaign: To create a recycle campaign please follow the steps given below: Step 1: On the left-hand side of the screen, c...
Wed, Oct 14, 2020 at 11:50 AM
How to set up IVR
Steps to set up IVR/Auto Attendant: To set up IVR please follow the steps given below: Step 1: On the left-hand side of the screen, click on the Pho...
Thu, Oct 15, 2020 at 11:29 AM
How to add DNC
Steps to add DNC: To add DNC please follow the steps given below: Step 1: On the left-hand side of the screen, click on the Phone system. S...
Thu, Oct 15, 2020 at 12:39 PM
How to integrate BatchDialer with BatchLeads
Steps to integrate BatchDialer with BatchLeads: To integrate BatchDialer with BatchLeads, please follow the steps given below: Step 1: On the right-...
Fri, Oct 16, 2020 at 9:40 AM
Voicemail Drop setup
How to create a voicemail drop Go to Phone system > Call result. Edit the call result you wish to send voicemails from, click on add new ...
Thu, Jan 14, 2021 at 1:12 PM
CRM integration through Zapier
How to send a lead to CRM using zapier       1. Login to Zapier, or sign up if you don’t have an account.       2. When you get to the dashboard cli...
Fri, Jan 15, 2021 at 2:53 PM
How to add a Recording to the Audio Library
Here is a quick guide on adding a recording to the Audio Library. Click your name, settings, Audio Library then Add New Recording The next...
Tue, Feb 23, 2021 at 9:06 AM
How to Create a Voicemail
To set up your Voicemail Click on your name, settings then voicemail then click on Add New Voicemail. On the box that will open please fill out the Na...
Tue, Feb 23, 2021 at 9:35 AM
How to Manage Agent Scripts
To manage your agent scripts click your name, settings then agent scripts. On this page, you can create, edit or delete scripts as needed. To...
Fri, Feb 26, 2021 at 9:48 AM