Written Articles

LIVE Training Sessions
We offer a free initial onboarding call as well as a series of ongoing training sessions for you & your team. There is a Q&A session per week along ...
Wed, Apr 7, 2021 at 12:01 PM
How to upload a list
Steps to upload a list: To upload a list please follow the steps given below: Step 1: On the left-hand side of the screen, click on Contacts. ...
Wed, Oct 14, 2020 at 11:52 AM
How to download/listen to a call recording
Call recordings can be accessed in two locations: Reports> Recent contacts- The speaker Icon to the right of the call entry will let you access...
Tue, Jan 26, 2021 at 12:07 PM
How to upload a DNC list
When uploading a DNC file please make sure that the list has only one column and it only contains the numbers to be added and that it is in either C...
Fri, Feb 5, 2021 at 8:28 AM
How to create a recycle campaign
Steps to create a Recycle Campaign: To create a recycle campaign please follow the steps given below: Step 1: On the left-hand side of the screen, c...
Wed, Oct 14, 2020 at 11:50 AM
How to purchase a Phone Number (DID)
Steps to purchase DID: To buy a DID please follow the steps given below: Step 1: On the left-hand side of the screen, click on the Phone system. ...
Tue, Feb 9, 2021 at 6:32 AM
How to set up IVR
Steps to set up IVR/Auto Attendant: To set up IVR please follow the steps given below: Step 1: On the left-hand side of the screen, click on the Pho...
Thu, Oct 15, 2020 at 11:29 AM
How to add DNC
Steps to add DNC: To add DNC please follow the steps given below: Step 1: On the left-hand side of the screen, click on the Phone system. S...
Thu, Oct 15, 2020 at 12:39 PM
How to dial a Preview Campaign
Before we start dialing please check the following:  We have an active campaign: https://support.batchdialer.com/support/solutions/articles/6600049802...
Mon, Mar 8, 2021 at 1:34 PM
How to integrate BatchDialer with BatchLeads
Steps to integrate BatchDialer with BatchLeads: To integrate BatchDialer with BatchLeads, please follow the steps given below: Step 1: On the right-...
Fri, Oct 16, 2020 at 9:40 AM