BatchDialer

“Active - No Active Agent” means that the campaign is active but there is no active agent that is assigned to that campaign. As soon as the agent is active ...

To change the dialing mode, you need to edit the campaign. Go to Campaign then click on the campaign name to enable the editing option. On the edit campaign...

Manual mode is a Preview dialer where the system will preview every lead before making a dial.

Select the contacts that you want to delete from the Contact page and click on Actions. You will have a delete option from the drop-down menu. You also have...

Yes, they can view these from their dashboard.

Yes, BatchDialer offers a 7 days free trial.  Our free trial have a full capacity like a paid plan, but limited feature for 1 Agent and 1 DID/Phone Numb...

Auto-pause is a security measure to avoid abandoned calls and to reduce the wait time.  Agents can hear an announcement from the dialer stating "Au...