BatchDialer

Interdialing pause will occur when your campaign runs out of fresh leads and there are no available redials at the time.

New leads are all of the numbers in the contact that are not yet dialed by the system. Redials are the numbers that the system already dialed but were not a...

Yes, go to the Reports page and then on the agent tab adjust the date you wish to include on the report. The export button will let you download the report ...

If the call is connected but there is no activity happening. The system will hang up if nothing happens for the specified time that you choose.

Click your name then go to settings then click on “Agent Scripts”

You can click on your name and go to settings then click on “Agent Scripts”. The script can also be viewed if you open one of the contacts, it will be on th...

No, BatchDialer does not support skiptracing. However, BatchSkipTracing.com is fully integrable with BatchDialer.

No, the call result will only be applied to the number. If you wish for the contact to be added to the list, you can select “Add Contact to DNC” on the call...

Yes, that is correct.

If the system is not able to establish a contact then it would automatically be added to redials. You can adjust the max number of attempts per record and r...