BatchDialer

Here's the use of each feature for the Report Page: Live: This is where you can see all your agent's activity in real-time. Recent Contacts: Th...

There is no limit on how many contacts you can import at the moment. We have tested importing up to 70,000 leads in one file.

Each phone number you have in your account can make roughly 100 calls per day. Take into account the amount of contacts you have in your campaign and how ma...

If you are in a call you can click on schedule follow up or else you can find the contact and click schedule follow-up

Calling hours can be adjusted from the campaign settings. To adjust the calling hours go to the edit campaign go to advanced mode and change the calling hou...

Yes, to check the No answer call results, Go to the Reports > Recent Contacts tab and select the desired call result from the filters. You can even expor...

We don't have a complete score at this time but if you go to Phone system> Phone numbers we have a reputation indicator that will say either safe or ...

Click your name then go to settings then voicemail, here you can create and manage existing voicemails.

When you have single-line dialing, the system will call only one line per agent at once. While if you have a multi-line dialer, the system can dial up to 10...

If the Federal DNC scrubbing is disabled on the campaign, the dialer can dial the numbers in the Federal DNC.