Add Caller ID is a feature that allows you to use your Phone or Cellphone number as a caller ID when dialing your campaigns.

To use this feature please follow these steps:

  1. Go to Phone System> Phone Numbers then click on Add Caller ID.

  1. *Enter the Phone Number you want to use as a caller ID.
    *Give a name or Description for the phone number.
    *Click on call me- The system will now call your nominated number and dictate a confirmation code, this is to confirm the validity and ownership of the number.
    *Enter the Pin code you received and click on confirm.

  1. If added successfully, you will see the number listed along with your DID’s.

  1. Edit the campaign where you want your phone number to appear as the caller ID and assign it using the Individual number dropdown on the campaign, then click save.