Steps to purchase DID:

To buy a DID please follow the steps given below:

Step 1: On the left-hand side of the screen, click on the Phone system.

Step 2: Now that you have landed on the Phone System Page, you should be able to see some new options available under the Phone System. To purchase DID, again on the left-hand side of the screen and below the Phone System button, there is a new button that is now active called Phone Numbers as shown in the screenshot below.

Step 3: As a next step, on the top right-hand side of the screen, click on Buy DID.

Step 4: A new window pops up when you click on Buy DID. 

  1. Starting from the left-hand side of this window, click on the drop-down menu and select the state that you want to be calling. Next, enter the area code and click on search. A list of available numbers from that state and area code would populate on your screen as shown below.

  2. Select the number(s) of your choice from the given list.

  3. You can assign your purchased phone numbers to your agents associated with your account.

  4. Each number that you choose adds a cost of $4 which you can verify from the bottom right-hand side of your screen.

  5. After completing all the above steps, hit Pay Now to purchase your DID.